Frequently Asked Question
Baby changing areas are available on all our vessels.
No, reservations are not available.
In accordance with Law No. 4207 on the Prevention and Control of Hazards of Tobacco Products, the use of tobacco products is prohibited in all enclosed public areas in our country.
Electric scooters may be brought on board as long as they do not exceed 120 W. Our vessels have a maximum capacity of 2 bicycles.
Yes, you may travel with your pet, provided that you comply with our transportation rules.
Yes, you can access your ticket through the “My Tickets” section on our website or mobile application by entering your PNR number or your Turkish ID number and surname.
No, you can board by scanning the QR code through the mobile application without printing a physical ticket.
No, as of January 1, 2026, Eminönü/Sirkeci Pier has been relocated to Kabataş Transfer Center, and our Eminönü/Sirkeci Pier has been closed.
As stated in Article 3, Paragraph 3 of the Travel Rules, our practice is in place. Assistance is provided except in cases where the passenger’s disability requires a companion. Wheelchairs are available at our piers.
Children under the age of 6 travel free of charge, limited to one child per ticket. Passengers aged 6 and above are required to purchase a ticket.
You can reach the BUDO sea bus pier by using the F1, F3, 2U, and 1M bus lines.
There is no parking service designated by BURULAŞ or BUDO.
You can visit our website at www.budo.burulas.com.tr or contact our Call Center at 0850 850 99 16 for further information. During the ticket purchase process, an SMS notification is sent to the phone number you provide.
Kabataş Pier is located in Kabataş Transfer Center, Block D, within the Beyoğlu district. For public transportation, you can use Istanbul’s domestic sea lines, tram, funicular, and bus services. Address: Ömer Avni Neighborhood, Meclis-i Mebusan Street, Kabataş Transfer Center Block D, BUDO Kabataş Pier, Kabataş/Beyoğlu/İstanbul
It is 1 hour and 50 minutes.
You can convert your ticket to a full-fare ticket by paying the fare difference at the ticket offices.
If a round-trip ticket has been purchased, the cancellation of the outbound sailing does not automatically require the cancellation of the return sailing. Passengers may request a refund for the return ticket up to at least one (1) hour prior to departure, in line with their preference. For further information, please contact 0850 850 99 16 or visit: https://budo.burulas.com.tr/tr/Budo/TravellingTerms?pageno=0
No, there is no medical cabin on board.
There is a buffet on board our vessels that provides food and beverage service.
We do not provide a shuttle service.
No, our vessels are sea buses. Only passenger transportation is provided.
There is no designated luggage area for bicycles on BUDO sea buses, and capacity is limited to a maximum of 2 bicycles. Requests exceeding 2 bicycles cannot be accommodated.
One may travel upon delivering it to the Captain and provided that it will be registered.
Ticket cancellations can be made with a 20% deduction from the ticket price if there are more than 12 hours remaining before departure. If there are between 12 hours and 1 hour before departure, the ticket can be canceled with a 35% deduction. Changes can be made up to the last hour before departure by paying the applicable change fee. For detailed information, please visit our Travel Rules page: https://budo.burulas.com.tr/tr/Budo/TravellingTerms?pageno=0
You can purchase tickets from ticket sales offices, the BUDO/BBBUS mobile application, the BURULAŞ website, and at the piers.
First, you should apply to the terminal authorities and fill out a lost property form. For further information, you can contact our call center at 0850 850 99 16.
Students between the ages of 6 and 27 can benefit from the discounted ticket by presenting a valid student ID.
The accepted age limit for our students is 6–27. Students over the age of 27 are not eligible for the discounted passenger fare.